Monday, January 28, 2013

It is not always What You Know BUT Who You Know To Call

It is Not Always What You Know BUT Who You Know To Call

All great Realtors have (haha, I was going to say briefcase, but that is so passe), a smart phone full of professionals that they can call on when need be.

I have come to realize how much my life is made easier by the professionals that I know and rely on, and I do believe my clients expect me to have that pocket full of reliable resources as well.    In fact they count on it.    There isn't a week that goes by that someone will ask me "who I would use" for something or other.
Palmieri Mechanical Services, Heating and AC, Wrentham MA

As most folks know, in the past week we have seen some of the more frigid temps than we have seen in years.     As I was about to perform a final walk through with a buyer client, I realized that the inside of the house was colder than it was outside!     After just a step in the door, I saw water on the kitchen counter.    Not good.   The water was running in the kitchen faucet and also in the kitchens on the 2 upper floors.  ( a three family home)   We clearly had a plumbing leak from the water running on the second floor.   But was that all?

The oil tank was empty and the seller said that it was just out of heat for a couple of hours.   Being as cold as it was the antenna was raised. The oil guys were out straight so he was going to throw some diesel in the tanks just to get it going.  The buyer was concerned about using diesel vs home heating oil. 

A call to my go to heating guy was answered right away.     I asked him a few questions.    "Get that heat on right away.   You are going to have issues."     With that being said, we got the furnaces running and after 15 or 20 minutes pop, and then a gushing sound.   Something similar to Niagara Falls.   

The other agent also swung into action and called some of her go to folks.    With the weather being so cold, all these guys were out straight but came through for us.     With our contacts we were able to resolve what could have been a pretty terrible situation for all.    The problems were rectified and we were off to a delayed closing, but a closing just the same. 

The moral of the story is that sometimes,
It is not what you know, but who you know to call.    

Thanks to

Palmieri Mechanical Services  (508) 958-0523

Manny's Oil    (401) 723-9089

Germain Plumbing   (508) 223-3733


Are you looking to buy or sell a home in the Franklin MA area or vicinity?  
   Put our 25 years of experience to work for you!

Carol-Ann Palmieri
Al and Cal Realty Group



  1. It is really nice to have friends in the trade. These people and the services they provide are invaluable (as this example proves).

    Love this!

  2. Over the years I have learned to have a pocket full of people/companies you know and trust. When you need something it isn't fun to call and call and call the other guy only to get put off.

  3. Hi Nancy. Thanks for reading. A good contact can be a life saver!

  4. Hi Unknown. :) My policy is to do business with people I know whenever I possibly can. This way I am assured that I will be treated right and can count on excellent service. The added bonus is that they take care of me when I need help! Thanks for reading and commenting.